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CLxNYC: How (and Why!) To Make Your Organization More Transparent
July 12, 2017 @ 6:00 pm - 8:00 pm EDT
As both employees and customers, our expectations for organizational transparency have increased dramatically over the last few years. The modern organization must be based on trust. In this Culture Lab event, we’ll hear from two experts who have increased transparency in their own organizations. Participants will break into small discussion groups and discuss:
_Transparency in recruiting and hiring: how to convey an employee value proposition and culture brand that is actually true
_Transparency between employees: what are the pros and cons of salary transparency and “unlimited” vacation, and policies that treat employees like adults?
_Transparency with customers and stakeholders: how honest should you be with users, partners, or other stakeholders?
6-6:15: Food and Drinks
6:15-6:30: Introduction to experts
6:30-7:30: Rotating discussion groups
7:30-8: Open discussion and mingling
Carolyn Kopprasch, Chief Customer Officer at Buffer
Carolyn has been a New Yorker, San Franciscan, Nashvillian, and full-time traveler, and she is now landing in Portland, OR. She has a passion for the human side of business. After being Buffer’s first customer service hire, she now looks after customer experience at Buffer, serving as Chief Customer Officer. Carolyn believes that empathy, compassion, and a bit of mischief can create magic in the lives of individuals and businesses. She loves talking about radical transparency, customer service, and remote work. Invite her for: tea, tennis, or travel.
Erica Seldin, Co-Founder at August Public
As Director of New Partnerships at Undercurrent, Erica led growth efforts and oversaw new client engagements. Erica’s passion for politics and the public sector led her to start working on political campaigns as soon as she could walk. Organizing is in her blood, whether grassroots or at the scale of Fortune 100 corporations. At August, Erica coaches and inspires senior executives to embrace new tools and approaches that help teams achieve their most audacious goals.